Size 18 and Disappointed

Dear Size 18 and Disappointed,

I appreciate your feedback. Firstly, we are not a plus size lingerie store. We are a lingerie store that believes every body is beautifiul. On a daily basis, we have women walk in and ask where our ‘plus section’ is. We don’t have one nor do we have a skinny section or a big boob section. We believe that every body is beautiful, so the ‘plus’ lingerie is racked with the rest of our products. My staff can help you navigate the store and find what will fit best on your body.

Admittedly, I did make a mistake because my computer doesn’t differentiate plus from regular and, therefore, many of the pictures show Hollywood size models when uploaded to the web. I have been meaning to seek out plus size pictures of the same garments or take them myself. We have been very busy and there is only so much I can do. (I also have 4 kids and try to balance my life as well as I can.) It is on my list of ‘to do’s’ and your letter has lifted it to a higher priority.

I should also point out that I manufacture steel and spiral bone 4-layer satin corsets. The styles that flatter curvier bodies, we make up to size 3x. I haven’t had an opportunity to upload those to the web.

We probably do have about 15 plus size items in addition to our corsets. I will say, without hesitation, that I have the largest selection of sexy plus size lingerie in Calgary.

At one point, I did have more items. I discontinued a number of the items because, very simply put, many size 18’s require a different shape than a size 2. I found that the material and support of the garments didn’t flatter anyone. Many of those items are available on other websites. They look good in pictures but honestly don’t fit a lot of bodies.

I just won’t bring in crap just to fill out my shelves. Any day, I would rather have 10 well fitted pieces than 30 crappy ones.

I know it is quite easy to criticize my apparent lack of selection but I do on a daily basis look for more high quality plus size lingerie. Let me assure you, it is not an easy task. Most companies do not make plus size lingerie (bras yes, lingerie no). Some think it harms their image, while others believe it is just not profitable enough. The honest truth is, plus size lingerie is not profitable. While you are demanding it, you are in the minority. It sits on our racks 10 times longer than our regular sizes. That being said, I do believe in what we do and what Pink Ginger stands for. We carry it only because it is part of who we are.

That all being said, I have 5 new items coming in later this week and I found a new company out of Paris. I am looking forward to seeing how the new items fit. If they fit and flatter, you’ll see them regularly on my racks. If they don’t, they’ll be making a one time appearance.

I do hope you chose to come visit us. I know that others have found things that fit well and have walked away happy.

Every day we get better.

Sincerely,

Sue

Feedback: Hi,

I found out about your store from an ad on Facebook. I im mediately got incredibly excited-Oh my god, a PLUS size lingerie store? Really? Woo Hoo! I thought my sexy days were over and gone. So, I decided to check out the site. Talk about disappointment!!! All except a small handful of models were skinny, model types with perfect bodies. And even worse, once I started checking out the sizes, almost everything only went to XL. Seeing as an XL is usually only about a size 14, what happened to the rest of the PLUS sizes that you reportedly carry? I found less than 10 items that went above XL into XXL,2x, 3x,etc. What a limited choice for those of us who don't fall into your version of a "Plus" size! I was thinking about coming down to the store to look in person, but why bother-as a size 18,there's almost no choice. Also, some of the descriptions on the garments say " If you are above a D cup, we suggest moving to the next size up" And yet, those garments only go to XL! Now, as a plus size gal, chances are most of us are already at or past a D cup.....how are we supposed to go up a size if your sizing only goes to XL?

So now I'm left wondering.....if you don't actually carry many plus sizes of lingerie/corsets/bustiers, etc., and all your photos are of skinny magazine models, then how can you bill yourselves as a Plus size lingerie store?

Signed,

Size 18 and Disappointed